Reviews Atrium Hotel & Suites DFW

I was told by someone that this place was a dump. He must have mistaken this hotel with another, because the Atrium that I stayed at in DFW was totally great. Complete with a restaurant and a couple bars, pool indoors and play area. Breakfast was very good iny opinion also. The room I had was a suite, ( TOTALLY SURPRISED BY THAT) AND WAS NOT STUFFY OR SMELLY. Very clean also. I would definitely recommend this place to anyone. Also, quite a nice balcony overlooking the Atrium inside.

The place we stay when we fly out of DFW! Over the years they have continued to add and remodel this place to a vitual showplace! Rooms are clean and kept well, some have a separate living room, and balcony that overlooks the interior of the hotel! 2 bars, a restaurant, a pizza restaurant, gift shop, indoor swimming pool, gated parking to leave vehicle during flights, and round the clock shuttle to DFW and back! The breakfast is great, the gentleman that takes care of the breakfast is an awesome person!!! If there is a down side, it would be the bedsheets are alittle rough, and that one middle-aged Housekeeper that acts as if you have offended her by living in her space?

I arrived at this hotel because I missed my flight, and the airline booked me there. It's about 15 minutes from Dallas Airport. However, the receptionist who helped me didn't speak Spanish, and when I asked her in English, she pointed to the sign for us to read, something we'd already read. We wanted to know more information about the airport transfer. The hotel has a free shuttle service that leaves every 30 minutes. According to the airline, they stop near the station, but we were waiting for over an hour, and they never came. In the morning, for the return trip to the airport, their stop was somewhere other than the one the airline indicated. I mention this because they gave us a phone number to request the service, otherwise they would come in 40 minutes, and the service was still terrible. The rooms at least had meals, but there was no heating for the cold outside. The food service was average, a bit pricey.

Tabatha was super kind and friendly. She greeted us early in the morning and talked to us a lot about the place and nearby popular spots.

Great for spending the night near the airport. They have a shuttle. The waiter was very attentive. The only thing was that you couldn't play Netflix on the TV because you needed a Roku account. They said they would send someone, but they never arrived. The TVs were big.

I arrived at this hotel because I missed my flight, and the airline booked me there. It's about 15 minutes from Dallas Airport. However, the receptionist who helped me didn't speak Spanish, and when I asked her in English, she pointed to the sign for us to read, something we'd already read. We wanted to know more information about the airport transfer. The hotel has a free shuttle service that leaves every 30 minutes. According to the airline, they stop near the station, but we were waiting for over an hour, and they never came. In the morning, for the return trip to the airport, their stop was somewhere other than the one the airline indicated. I mention this because they gave us a phone number to request the service, otherwise they would come in 40 minutes, and the service was still terrible. The rooms at least had meals, but there was no heating for the cold outside. The food service was average, a bit pricey.

The facilities were very clean, comfortable, and spacious. I would recommend that the people at the counter be a little more specific when giving instructions when asked for information.